DISRUPT
In order to break through mailbox clutter, catalogs need to get attention as soon as they catch the customer’s eye. Lois shows examples of catalogs that have made real changes and gotten amazing results.
DELIGHT
Based on the first look customers will judge whether a brand is expensive, cool, innovative, dowdy, boring or interesting. Making a real connection with customers is key to success in cataloging. To do that, catalogs need to delight customers. Lois shares her list of five ways to delight customers, as well as case studies and examples of brands that have gone far beyond the ordinary and been rewarded handsomely for it.
DRIVE
Ultimately the most important function of any catalog is to drive sales. In fact, Brands that are able to engage prospects at a meaningful level are 68% more likely to convert to a purchase. Lois shares examples of brands that are really engaging their customers. She covers the four most important parts of a great call to action and shares Tony Shiehs simple acronym to help you remember them. This Pub Talk is sure to get your creative juices flowing! |
